Resources & FAQ

Flexmls User Support

Contact: 1-888-525-4747 or support@flexmls.com

Hours: Monday - Friday, 9 a.m. to 10 p.m. EST

Flexmls Training

Visit https://mlshelp.com/ann-arbor-area-training for all upcoming and previously recorded training webinars.

Broker & Agent IDX Services

Offering LIVE IDX Data Marketing Solutions including free monthly IDX training webinars, an online IDX certification course and helpful IDX Marketing strategy success articles and tips.

Website: www.fbsproducts.com

Help Center: www.fbsidx.com/help

Sales: idx@fbsdata.com or 866-320-9977

Support: idxsupport@fbsdata.com

Want to see if Flexmls has an outage?

fbs.statuspage.io

Flexmls Super User Access

You can work on behalf of another member in Flexmls. This is called “Super Using.” Contact the Board office if you need this feature.

New Listing Numbers

Our listings in Flexmls will have new listing numbers. Be sure to double check that you are using the new Flexmls listing numbers for your current listings.

Verify IDX Vendor Conversion

All of our IDX Vendors were contacted by MichRIC and Flexmls to tell them about our switch so they can update their data feeds. If you have any concerns about your IDX Website provider making the switch, reach out to them today.

MLS Areas do not exist in Flexmls

There are many official areas that can be used in place of MLS Areas, including school districts, municipalities, and zip codes. You may also work with your client to draw out the exact area they are interested in on the map search.

Public vs Private Reports

If an agent wants a report that has the listing agent information and agent only remarks, they need to select the Private version of the report. If they want a report suitable to give to their client without the listing agent information, they need to select the Public version of the report.

Contact Your Clients

Your clients will receive an opt-in email from Flexmls before any automated search results (subscriptions) are sent to them. Make sure your clients are aware of this so they don't think it's spam or a phishing email.

Listing Statuses

• Coming Soon – A fully executed listing agreement is held for the property, but the property will not be available for showings, open houses, or broker tours by anyone including the listing agent for at most seven calendar days.
  

• Active – The property is on the market and no purchase agreement has been accepted. The property is available for all showings, open houses, and broker tours.
  

• Active-Backup – A purchase agreement has been accepted, and the seller wishes the property to be shown for the purpose of accepting backup offers.
  

• Active-Contingent – A purchase agreement has been accepted that is subject to any contingency. The seller does not wish the property to be shown.
  

• Pending – A purchase agreement has been accepted which is subject to no contingencies, or all contingencies on the purchase agreement have been removed.
  

• Sold – The sale of the property has closed, and the property is no longer on the market for sale.
  

• Expired – The time frame of the listing agreement has expired, and the property is no longer on the market for sale.
  

• Withdrawn – A fully executed listing agreement is held for the property, but the seller has requested that the property be withdrawn from the market for sale.
  

• Cancelled – The listing agreement has been terminated, and the property is no longer on the market for sale.
  

Flexmls Training

Watch Flexmls Training Videos

Log in to AAABoR IMS Account to Register for Flexmls Training